1
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What type of ISAs does UBL UK offer?
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UBL UK only offers the Fixed Rate Cash ISA product to customers.
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2
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Can a Fixed Rate Cash ISA be held in joint names?
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ISAs cannot be held in joints names as the tax-free benefits of an ISA is only applicable to one person.
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3
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How is the interest calculated and paid?
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Interest is calculated daily and credited monthly, annually, or at maturity of the deposit depending on your selection. The interest rate frequency cannot be amended once the selection has been confirmed. Interest will be paid out to the nominated account provided at the time of account opening.
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4
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Why have I not received my interest payment?
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If your interest payment falls on a non-business day, (e.g. weekends or bank holidays), we will process your interest payment on the following business day. Please allow 24-48 hours for the funds to reflect in your account.
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5
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What interest rate will I get?
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You will receive the interest rate which was advertised on the date of your application. Please be mindful that if you do not fund your account within ten (10) days, you may not receive the interest rate you had applied for. Further information on the latest Fixed Rate Cash ISA interest rates can be found on the UBL UK ISA Webpage.
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6
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Is it possible to change my nominated account details?
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Should you wish to change the nominated account during the course of the Fixed Term of the ISA, you will need to provide UBL UK with written instructions (signed and dated) by all account holders and send this to Freepost: RUEE-STYR-XYKE, UBL UK, 2 Brook Street, London W1S 1BQ. You can also send us a secure message using digital banking with your instructions.
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7
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Can I move my UBL UK ISA to another UBL UK ISA to get a better rate?
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Yes. If you would like to transfer your existing ISA into another UBL UK product ahead of the maturity of the date you will be charged an early withdrawal penalty. Please refer to the ISA terms and conditions for further information of the early withdrawal penalty charges.
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8
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What is the Funding Period for my ISA?
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You will have 10 days to fund your account. Any deposits after this period will be subject to the prevailing interest rate.
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9
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Can I fund my account via cheque?
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If you apply by post, you may send a cheque with your application in order to fund the account. Please ensure that the cheque is made payable to you and is from an account in your name.
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10
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How much can I invest in a single tax year?
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The ISA allowance for the 2024/25 tax year is £20,000.
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11
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Can I have more than one Cash ISA?
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You can have more than one Cash ISA open at the same time. You must ensure that you do not exceed the current annual subscription limit of £20,000.
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12
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Are my funds in a Cash ISA protected?
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UBL UK Fixed Rate Cash ISAs are covered by the Financial Services Compensation Scheme (FSCS). Deposits of up to £85,000, per eligible person are protected under FSCS. For more information regarding FSCS, please visit FSCS Webpage.
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13
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When does the tax year begin?
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A tax year, is the 12-month period which starts on 6th April, and ends 5th April the following year.
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14
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Do I have to pay tax on my Cash ISA?
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You are do not have to pay income tax on the interest you earn from your UBL UK Cash ISA, as long as you do not exceed the ISA allowance (£20,000).
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15
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How long does it take to process an ISA Application?
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It can take up to 15 days to process your ISA application.
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16
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Do I need to open a Current Account to apply for the Cash ISA Account?
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You do not need a UBL UK Current Account to open a Cash ISA.
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17
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Can I transfer funds to my nominated account?
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As your ISA is a fixed product, you are not able to make transfers to and from the account.
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18
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Can I view my account online?
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You are able to view your balance, details of your account and statements online through Digital Banking and Mobile Banking. If you have not registered for Digital or Mobile Banking, please visit digitalbanking.ubluk.com and select 'Register' or search 'UBL UK Mobile Banking' in your App Store and follow the instructions.
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19
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Can I apply for an ISA to utilise my current year subscription?
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Yes, you can apply for an ISA to utilise your current year subscription allowance.
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20
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How do I close my ISA account?
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Online: Please log onto digital banking and send us a secure message stating that you would like to close your UBL UK Fixed Rate Cash ISA and our ISA team will action your request.
Email: Please send us an email from your registered email address to enquiries@ubluk.com stating that you would like to close your UBL UK Fixed Rate Cash ISA and our ISA team will action your request.
Post: You can provide us with written and signed instructions stating that you would like to close your UBL UK Fixed Rate Cash ISA and send it to Freepost: RUEE-STYR-XYKE, UBL UK, 2 Brook Street, London W1S 1BQ.
Please note that account closures before the maturity date are subject to an early withdrawal penalty. Please see UBL UK’s Personal Banking Terms & Conditions for further details.
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21
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What happens to my ISA at the end of the term / maturity?
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We will write to you at least fourteen (14) days before your Cash ISA matures to ask for your instructions with respect to what you would like to do with your Cash ISA money at maturity.
Upon maturity, you can either:
1) Re-invest your funds with UBL UK.
2) Transfer your funds to another ISA Provider.
3) Close your ISA and your funds to a nominated account.
You can send us your instructions via secure message, or by post to the following address: FREEPOST: RUEE-STYR-XYKE, UBL UK, 2 Brook Street, London W1S 1BQ.
If you do not provide us with instructions before the Maturity Date or if we cannot reasonably comply with your instructions on the Maturity Date, we will automatically rollover your Cash ISA into a Cash ISA, which is either identical or reasonably similar to your matured Cash ISA. The interest rate applicable to the new Cash ISA account will be at the prevailing interest rates offered by UBL UK at that time.
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